I had been shifting from Boston, MA to Bay Area, CA and discovered Complete Van Lines on the web. Cheapest estimate out-of many movers approached. Salesmen were really type and guaranteed 7-10 day shipping. Examined Complete on BBB, organization returned okay without any poor report.
Products were acquired on July 29th and loaded right into a Ryder truck. When questioned why the vehicle didn't state Complete Van Lines, was informed that it'd be used in a cross country vehicle in NYC. I had been advised to contact mail office to obtain approximately shipping day.
for That next 8 weeks I named everyday and was informed "Itis on itis method" and "we will contact you straight back with info". No body actually called back or offered mean shipping time estimation.
On October 16th, ultimately got ahold of dispatcher. He accepted he have been "on holiday" for that previous 2 weeks and issues had gone wrong while he was eliminated. Our products have been resting in a factory in NYC and were still there. Dispatcher guaranteed it'd be on the vehicle asap. 5 days later, was informed that it was acquired with a "great provider" and was onto itis method. It may be there the moment 4 times. He'd contact me back having a better estimation. He never did.
a couple of days next, Complete Van Lines totally ceased addressing their telephones, equally mail and primary revenue quantity. They reunite no calls (I abandon many ethical communications every single day) or mail.
Today it is November 8th, 3 months because it was presumably acquired from the NY factory, 72 times because it were acquired from my house. I've gotten no shipping or any calls. The organization will not talk to me.
centered on a customer issues published below that I came across recently, I believe the transferring business is managing a typical fraud. I'm still wishing that atleast a number of my products may nevertheless appear but I'm planning for your worst.
Owen
Bay Area, California
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