Usacomplaints.com » Shops, Products, Services » Complaint / Review: Nation Movers - Ripoff damaged furniture fraudulent charges incomplete service. #29322

Complaint / Review
Nation Movers
Ripoff damaged furniture fraudulent charges incomplete service

My move was scheduled and occurred on October 6. My original estimate was $1643 to move a 1 bedroom apartment from Atlanta to Tampa. The movers (2 of them) arrived late (3:30pm) and took 5 hours to load my furniture. Every 1 hour they'd tell me that I had way more stuff than estimated and would have to pay more money for delivery. They did not pack my furniture in the truck in such a way that I could count the cubic feet.

Instead, I was told that my furniture would be organized in the truck later and the cubic feet counted and communicated to me. The cubic feet communictated to me was almost 4 times the estimate, for a total of $3819.

My furniture was not delivered until 1 month later on November 5. The delay was that Nation Movers could not seem to find my payment and refused to schedule me a delivery date. When I told them that the check had cleared the bank days ago, they claimed I'd mailed the check to the wrong address, but yet it was mysteriously cashed.

My bedroom furniture was damaged in several places upon delivery. The movers did not re-assemble any of my furniture, as they had promised. They'd lost all of the screws to re-assemble my bed and simply did not re-assemble my other items that they'd disassembled for the move. They claimed that they'd put the screws in one of my boxes, however they did not open all of the boxes to find them. They told me to file a claim for my lost screws.

They also broke my ceiling fan upon entering the apartment with a large box, which they claimed they would repair and did not. They left a huge pile of boxes and tape and moving supplies (theirs) in the middle of my floor, along with my big T.V. Which they knew I could not lift alone. The movers left without my knowledge. They told me they'd be right back and were going to Home Depot to get screws for my bed and they never returned, leaving their supplies and my disassembled furniture.

When I spoke with SAM & RON at their corporate office, I was again told to file a claim for my damages & for my loss of service. You cannot file an insurance claim for loss of service! They refused to send movers out to complete the job they'd started. They are a rip-off and provide terrible service. Please do not ever use them, and beware that they mask themselves under the names of other moving companies, such as American Moving Express.

Terri
Tampa, Florida


Offender: Nation Movers

Country: USA   State: Georgia   City: Roswell
Address: 6810 ROSWELL ROAD NE SUITE 1B
Phone: 8007019507

Category: Shops, Products, Services

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