Usacomplaints.com » Shops, Products, Services » Complaint / Review: Lyle s Moving - Lazy and incompetent movers, horrible customer service from owners. #267648

Complaint / Review
Lyle's Moving
Lazy and incompetent movers, horrible customer service from owners

We used these movers when our usual movers were unavailable to move us on our closing day, now we regret our impatience. Too few movers, with too small of a truck, showed up an hour late. They proceeded to move very slowly (i.E. Carrying one lamp shade), to take many breaks, and complain incessantly and loudly about the owner's decision to not send enough movers for the job.By evening, only maybe one room (out of a five bedroom home) was moved to the new house and they requested to quit and start again the next day.

After hearing our disatisfied response, the owner agreed to send a few new movers to bring in some necessary items (beds, clothing, refrigerator) and "not charge us" for the extra hours, but the remainder of the move, he said, would have to continue to the next day. They showed up late again the next day and wouldn't unload the last load until we paid them cash (no checks or credit cards).

After this horrible experience was over, as we unpacked, we noticed many things damaged (furniture, walls, floors, lamps, etc.) and wrote a letter to the company, explaining our dissatisfaction and requesting damages. The company responded with a letter of dispute, citing that we could take them to court, and that we "weren't the first" to do so. We did. We won (twice - they appealed the first ruling).

Do not use this company - you're better off moving yourself.


Offender: Lyle's Moving

Country: USA   State: Pennsylvania   City: Willow Grove
Address: 1541 Fitzwatertown Road
Phone: 2156572076

Category: Shops, Products, Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google