Ordered flowers for funeral on 11/27. The receipt from Internet order shows a total of for $70.20. My credit card statement showed a charge of $75.20.
I called Hunt For Flowers. The owner (Michael?) said I was charged an extra $5.00 because I did not enter the security code for the credit card. Said he had to call the credit card company to verify the card number and they charged him $5.00 to verify it. I asked why he didn't inform me of the extra charge. He said he did not have to because it was done through the credit card company and if I had a compaint, I should be calling them.
I called the credit card company and they said they do not charge that way. If the form asks for the security number, it is not approved unless it is entered. I explained what the owner of Hunt For FLowers said. They, out of courtesy, credited my account.
I believe this is an excuse this vendor uses to rip off people in times of grief and when charging over the Internet. He never asked me for my Name, Order Confirmination number, date of transaction, telephone number or address. Only the crdit card company does this if the security code is not entered.
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