I have never heard of Trivoice as a company. I have no idea what service they provide or what can I do with their products or services. I spoke to AT&T customer service and they could not answer that either. The $14.95 was added to the AT&T bill by an outfit called EBSI (Extended Services Billing, Inc.). Both companies, Trivoice and EBSI, gave no physical address, no website of any kind. They only listed phone numbers, 888-298-3724 for EBSI and 866-473-1999 for Trivoice. I have no luck with either phone number, which appear to have only recording answers.
I finally call AT&T and they are not much help either. I asked the AT&T rep. About the company Trivoice and AT&T people are just as cluelessabout it. I asked AT&T rep. How can they add charges to my bill with thout my knowledge or authorization. The AT&T rep. Gave some sorry excuse about policies and regulations and they are powerless to do anything about it. This practice is known as "slamming" and AT&T should make an effort to address customer bill. Anyway, it will be another complain about AT&T billing services.
Both Trivoice and EBSI are practicing "slamming" your phone bill. AT&T should take responsibilities to protect customer against "slamming"
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