I ordered an Anime magazine for my daughter on August 3 through Magazine City. The website said it could take up to 12 weeks for the magazine to be delivered. I waited until mid November but still had no magazine so I filed a complaint with their Customer Service department. They replied via email with the standard response seen by other complaint customers of Magazine City. So I waited a few days then called their Customer Support. Since mid-November I have spoken to Customer Support 8 times, each time with a similar answer that they would contact the Publisher and find out what the expected delivery date is, and each time I called a few days later to find out what the delivery date would be and always got the same answer - the Publisher was closed and they had no answer yet.
It has now been almost 5 months (20 weeks) since I ordered and the ripoff company Magazine City took my money. And of course I'm told that they do not give refunds past the first 48 hours after ordering. Of course the scam is that by the time you have waited the suggested 12 weeks you have already paid your credit card bill and have no recourse such as disputing the charges.
I am livid that companies can be so irresponsible and continue to get away with ripoffs like this. I plan to write my complaint on every available complaint website to warn as many consumers as possible if no one else puts an end to their scam.
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