On August 1 I purchased a phone and service from buy-cricket.com which assured us that service would be available in our area.
We purchased the phone for our daughter to use while at school functions when in need of a ride.
When the phone arrived, my daughter was thrilled with the phone and was looking forward to the communication options it provided.
It did not work at all within our supposed service area.
I cancelled the service on August 20th and immediately found a reliable communication service which would not use her phone. Therefore, I returned the phone on August 23rd to Cricket Returns having received an Return Authorization number and a phone number to call to confirm that the ruturn had been authorized, I had a tracking number, and that I would be expecting a full refund within 10-14 business days.
No one ever answered the phone. I have never received the refund. And I am furious.
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