I cannot believe the nerve of Cricket Wireless phone service.
I have been out of work for 6 months.in May of I could not make my monthly payment on the 21st of the month. My service was discontinued on the 22nd.
On June 2, I went to a Cricket store and reactivated my service. I thought that my service would cover June 2 through July 2, etc. I even made an additional payment to cover the month of August 2 through September 2.
Cricket is now telling me that I am not going to get the service that I paid for!
They are telling me that my service for August will end on the 22nd of August per. My original starting date over one year ago. I matters not to them that I restarted my service on June 2.
Now, I will not have phone service for the week August 21 through September 2. Not good considering that I have possible employers who will be calling me on the number that I have used.
The rep at Cricket told me that I should have discontined my service and then restarted it on June 2. They never told me that at the time!
Surely there is a state agency that I can contact.
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