I contacted Countrywide Transport, and they said they would beat any quote I brought to them. They beat my lowest quote by a few hundred dollars, were very nice and eager to help me with my move, and asked for a $500.00 deposit.
I sent them the money via Western Union ASAP because my things needed to be out by the first of the month and they assured me they would. The first crept up and my things were not touched, no call or message to tell me what had happened. I called the company (to which I have never been able to reach a real live person) and left a mean message voicing my disappointment. After about three or four e-mails and a few phone calls, they e-mailed me back to say they were not going to handle my move at all. Thats it, no other explanation. They were very short and rude with me.
I waited for my refund. It never came. I wrote and wrote and asked for help, nothing. Then I thought I got smart and contacted the BBB. They did not answer the report (Countrywide, not the BBB). Then I found this website and discovered they are a horrible and obviously professional rip-off company, and I am planning to use this information to take them to court.
To this date I have received neither a refund, nor a response.
Raven
Christchurch
New Zealand
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