We were niafe enough to do our Baby Registry at our local Target. What a consumer rip-off that turned out to be! We scanned the items we wanted, only to discover when people all over the country tried to fulfill our list that we'd been scammed!
Problem #1 "No, we don't actually carry the baby furniture we display, it's only available on-line, and you have to pay extra shipping and handling."
Problem #2 "No, we won't refund the shipping if you return the defective changing table to the store, you'll have to tell the giver to re-order it on-line and repay the shipping cost."
Problem #3 "No, you can't use the Target gift cards here that your family sent; since they orderered them on-line, they're on-line gift cards and can ONLY be used for on-line shopping, not in-store shopping."
Problem #4 "No, the baby item you want to exchange isn't on your baby registry list, so you can't return it for store credit, since it's over $20."
Problem #5 "No, we can't tell you when we'll get that baby item in. No, we can't request that it be re-stocked. No, we can't transfer it here from another store."
Problem #6 "No, we can't give you a full-value refund even though you have the gift receipt; it's since gone on sale, and we will only refund the current sale price, not the actual price that was paid for it."
"No, no, no, no..."
It seems that "NO!" is Target's idea of customer service. Especially when it comes to eager mothers-to-be who's happy expectations are crushed in panic and frustration. We're talking to family, friends, nieghbors, everyone in our OB/GYN's waiting room and family birthing classes, etc., and warning every pregnant mom we know of our horrible experiences, and telling them to do their baby registry anywhere else but Target!
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