Ordered bathroom cabinets from Lowes and had to help the employee with the computer software. Should of ran at this point. Was told the cabinets would arrive on Feb 17. Which they did but after having them installed.
Found all the drawers fronts not square and Tower Tower, was mismatched in size with the botom piece. Found staples showing through.
Was told to bring them back, for Manufacture Rep to View. Told them they were already installed and have the Rep come to the house instead. Live 1/2 mile from store. But they Refused.
Went back and forth with Lowes. They evently gave me a $450 credit to my credit card for the troubles but 2 months later. Statement showed they took it back. (Nice policy).
They handed me the RSI company card and told me to deal with them. (Only getting better now) Contacted company and left several e-mails and voice mails. After some time, had rep come out and view cabinets. He asked me what he should do. I said
1) Rip them out and give me replacement.
2) Fix them at site.
3) Give me a couplete refund.
He stated he could not fix the and would get back to me. We are talking the month of August now and I have heard nothing.
Contacted RSI and talked with there Rep. She claims she left a message but nothing on the voice machine. Then she claims she has the wrong number. I told her, that she has my home and cell number. Along with my e-mail.
Next step is to contact my laywer and contact BBB.
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