Not only is Sprint PCS service very bad, they screw you when you try to get a replacement phone! Sprint sells an Equipment Replacement Insurance Policy (ERP). After paying almost three years' of $ 3.99/month premiums, they want to replace my premium Motorola TalkAbout phone (cost me $ 300 originally) with a cheap Samsung model I could get for $ 49.99 today.
The Lockton Company, which originally wrote the insurance, sold this division known as "Lock/line" to a company known as DST in August. They claim they can just re-write their insurance policies every month... Or so in their favor, of course.
HAVE YOU BEEN SCREWED BY THESE PEOPLE TO? Lockton, Lock/line, DST etc. Are located in Prarie Village, Kansas. Their reps have Kansas Insurance licenses. Help me report these scammers to the Kansas Insurance Commissioner, Kathleen Sebelius in Topeka, Kansas.
Rand
Asheville, North Carolina
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