Last Year I did 531 transactions and I am always looking for a new product or service to help my business. I support companies that have good values and new technologies that can help take your business to the next level. FavoriteAgent.com is by far the biggest joke I have come across.
They made riduculous claims about their product and I agreed to try them out. It sounded good so I signed up... However, I was never told their was a contract.in the state of North Carolina, I found out that if you give your information over the phone then they have the right to charge you whatever they want. (Found this out from my credit card company since they have been dinging my card for $120 a month for the last year plus) So when I disputed it, they would not remove it.
To this day, I have never seen their product, got a password to check it out, or even had a conversation with a live person about what the heck it really does. I was sold on the fact that it is some type of overlay web site that converts web visitors into leads. They were claiming conversion rates of 35-40% What a joke.
I have talked to several agents that claim this is untrue and have also had the same problems with this company. I called 5 or 6 times to let them know since I have not recieved any service from them that I would like to be refunded for the charges on my card, this started about three months into this.
Now, 15 months later, they refuse to cancel, claiming that the only way out is to buy out my contract. CONTRACT for what. I only had one conversation with this company and they have done NOTHING FOR ME! FavoriteAgent.com and Matt Jones, the owner have ignored my phone calls for a year. The responded to my attorney with some legal BS and refuse to let me out, knowing they have never spent a mintute of their time with me. The did the dog and pony show on the phone and bam I get stuck over and over.
Look, I have the #3 Coldwell Banker Team in the world, I don't have time for a-holes like this nor do I have time to write crap like this. This Matt Jones and Favorite Agent (Favoriteagent.com) are on my s#%t list now. Why not just give great service and have a great product. How hard is that? I would stay away from Matt Jones and FavoriteAgent.com if I were you!
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