The moving company picked up my furniture on June 9. When the person who came to inventory the house before the pick up made his estimate I said I wanted full packing service. When he arrived at my home he thought I had packed everything myself.
The main fellow was completely surprised about the packing information and this put the schedule behind the 8 ball. It took five to six hours for them to pack up our things.
I did not have a delivery address at the time and said I would contact the main office when I had the information. I called the company about two weeks ago and sent two emails saying I wanted the furniture delivered to its destination in Waukegan, IL on July 14.
Well, this past week end, I got a call from the company's driver that he was to deliver the furniture on Monday, July 9. I told him that I had said the 14th is when I wanted it. He said it would be stored.
Today, I called the company and was told that the delivery coordinator would get back to me sometime with the time when my things would be delivered. When I pressed for a firm time when I would hear, I was given no definitive answer, just "You'll hear when we know".
I told the representative I needed my furniture on the 14th as I had said originally, but my plea fell on deaf ears. Now, I wait to see what further disaster befalls me. I will let everyone know what happens.
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