Usacomplaints.com » Shops, Products, Services » Complaint / Review: Charles W. Goss (Charlie), DPD Pools, pooldeals, poolzone, poolexpress.com - Charles W. Goss (Charlie), DPD Pools, pooldeals, poolzone, poolexpress.com lie, mislead, fraud, non-shipping, no contact, ripoff sham business run out of home New York, Internet. #223303

Complaint / Review
Charles W. Goss (Charlie), DPD Pools, pooldeals, poolzone, poolexpress.com
Charles W. Goss (Charlie), DPD Pools, pooldeals, poolzone, poolexpress.com lie, mislead, fraud, non-shipping, no contact, ripoff sham business run out of home New York, Internet

I ordered 3 items on 4/29/07. I received 1 item on 5/4/07, another on 5/11/07, but haven't received 3rd item as of 5/29/07. The 2 items were shipped from different addresses, neither from DPD pools. I investigated and found that the business address given on the website was actually a residential address. Charlie Goss is running a sham business out of his home. He gets several orders, then contacts a manufacturer for a cheap price, then has the item sent to the buyer. When you get your order depends on what time of the order cycle is in progress.

His website is set up to loop, so you never can get in touch with anyone, and you will never be contacted within the 1 day time period he advertises, if you even get contacted. The BBB reports are always being "updated" and a report is not given. The best way is to email [email protected]; then contact the BBB of upstate NY, then the local D.A. Of Niagara Falls; then the Attorney General of New York; then the U.S. Attorney General, since the business is across state lines. This type of business is against the law in many states, selling products without actually possessing the item in stock. He has good prices, if you receive the item, and can wait a month or longer.



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