I bought a 36' x 18' pool cover from www.pooldeals.com in July of this year. My last pool cover lasted 8 years. This new pool cover made by Ray-Maxx didn't last one summer. The Ray-Maxx pool cover I purchased from Pool Deals was advertised as "thick" 12-gauge with a 5-year warranty. I ...
They are advertising solar covers that are 12 ml and 16 ml covers. I ordered 16 ml and they sent me a much thinner cover. Kept telling me they shipped me the right cover and refused to accept a sample back to prove it was the wrong cover. Would never buy again. Wish I checked usacomplaints. Coms ...
I recently purchased a pool liner for my above ground pool. I made a mistake and ordered the wrong size. I contacted the "customer support" department via email and recieved a response that there was a no refund / exchange policy on the website and I could try to sell the liner locally. I ...
I ordered a pool liner at www.pooldeals.com on 5/17, and the receipt I received stated that my order would be shipped within 1 to 2 business days. Well its been two weeks and I have left voice mail messages because you can not reach anyone no matter what time of day you call their customer service, ...
Ordered the wrong sized wet end and wanted to replace it for the correct size. They wouldn't accept it. You can't even get them on the phone. Needless to say, their customer service is an absolute JOKE!!! Do not buy from dpd pools!!! ...
I ordered a pool liner from pools deal (DPD) I keep getting e-mails stating that my credit card was declined, but when I called my credit card they say pooldeal charged me twice for the pool liner. I have been emailing the company, and they give you no response. I wrote to them to cancel my order ...