Charter communications is the only cable company available in my area that alone gives the complany incentive to treat customers with no concern. I have been paying this company for over three years, they claimed I did not pay for thr single month of january's bill, and proceeded to disconnect my service without anything in writting, including the bill suggestiing that I owed $228. I have received three different DVR boxes friom the compay witin the past 6 months none of them have consistently worked, the internet has not consistently worked as well. They have only compensated me with $25. Furthermore, when the cable was switched to my new address in November thehy left a panel on the side of my duplex wide open, which eventually lead to a bird it's nest of new babies who could be heard scratching the walls throughout the interior wall of my home. Being that they are such a large "monopoly" nothing is ever done to help the customer and compensate them anymore, hopefully someone can help me.
0 comments