Complaint / Review
Charter Communication
Ripoff disrespectful unorganized and confused customer service lying to customer loss of customer information fradulent billing

Charter communications is the only cable company available in my area that alone gives the complany incentive to treat customers with no concern. I have been paying this company for over three years, they claimed I did not pay for thr single month of january's bill, and proceeded to disconnect my service without anything in writting, including the bill suggestiing that I owed $228. I have received three different DVR boxes friom the compay witin the past 6 months none of them have consistently worked, the internet has not consistently worked as well. They have only compensated me with $25. Furthermore, when the cable was switched to my new address in November thehy left a panel on the side of my duplex wide open, which eventually lead to a bird it's nest of new babies who could be heard scratching the walls throughout the interior wall of my home. Being that they are such a large "monopoly" nothing is ever done to help the customer and compensate them anymore, hopefully someone can help me.