I must confess to having a similiar experience with this company as the person filing the report on this same day. Hmmm... Perhaps they're going under at The Logo Loft?
It has now been ONE MONTH, and I have yet to receive a simple $89 logo which I thought I would have within a week or two. I actually don't mind the one month wait. It the total lack of communication these past two weeks that irks me. I submitted my revisions two weeks ago - have called and emailed the office in every way possible with no response.
The initial draft which they made for me was similar to the story which the guy from Chantilly, VA tells. The initial draft was AWFUL. They didn't follow half of my instructions.
They may or may not be a ripoff. But they certainly can't seem to deliver on what they promise.
I plan to ask for a refund, and if I can't get it within 10 days I will work through my credit card company to contest the charge.
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