I had spoke with a sales person i told him if i was to pay a lot of money for a sofa i wanted all leather. He showed me a sectional and said it was leather. So we ordered it. About a year later while thoughly cleaning it i dicovered it was 75% polyurethane 25% leather.
I called rac and explaned they said they would work something out 2 weeks passed nothing. So we ordered another sofa (not leather) because they dont have all leather sofas. Another 2 weeks pass no word on the new sofa or an agreement on any compansation. So i cancelled the new sofa and told them i will finish paying for the one i have.
After all ready spening a lot of money with less than a year to go. And do business else where. All the manager can say is it was'nt me. This company does nothing but drags their heels to correct problems but miss a payment and they are all over it.
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