Complaint / Review
United Parcel Service - UPS - QVC
Unbelievable shipping charges on returned item ripoff Nationwide

I am not sure who is ripping me off, but I feel like I am definitely getting screwed by someone. I bought a mattress from QVC and needed to return it (after approx. 2 weeks). To ship the mattress to me, the shipping cost charged by QVC was $55. To ship the mattress back to QVC (a shorter distance to their return center, actually), the cost was $267.

I cannot imagine that QVC gets *that* much of a discount on shipping. Are they allocating less of the purchase price to shipping so that people will not be concerned about shipping it back if they need to? Are they hoping that people will get ready to ship it back and then decide that it costs too much and they would be better off to keep the product?

Did UPS rip me off? Did QVC rip me off? I feel ripped off and really don't know which one of these companies is responsible for sticking it to me.