This is in regards to Bernard Haldane, and my complete dissatisfaction with the service that I received from them. The verbal sales pitch was completely misrepresentative of what I actually received. I visited the Oak Brook, Illinois office; however, I have read articles published in Boston, Texas and Kansas City outlining clients in those locations with the same issues that I have experienced here in Illinois. To briefly outline the major issues I experienced, the following are my complaints:- The period to complete the program and get to the interviewing process was grossly misrepresented. My salesman, Peter, indicated the process would go as quickly as I made it go. He told me there were clients that completed the process in as few as 12 days.in working with Nancy, my counselor, that was definitely NOT the case. When I questioned the period based on what I was told, she stated that was not realistic and that the process would take substantially longer. This was a very large concern to me since I clearly stated more than once to Peter that I had minimal financial resources and that time was of the essence. There were numerous occasions where I was reduced to tears in Nancy's office due to the lengthy process and my resulting fear and concern.- The availability of positions in my field at my level was also grossly misrepresented. It is quite astounding that in the sales pitch, Peter had many positions in my field and geographical location in which individuals were placed for salaries in line with what he stated I should be qualified for based on my background. Once my resume and interviewing tips were completed, I was given access to Bernard Haldane's listing of job opportunities, there was not a single position even close to what I was lead to believe would be available to me.- Contacts, contacts, contacts, or should I say lack of. Peter led me to believe that there were hundreds of job opportunities available to Bernard Haldane clients that were not listed anywhere else. That the world of key contacts I would have access to as a client was extremely broad.interestingly enough, I was provided a listing of companies in the zip codes I wanted to find employment in. This is information I could most certainly have researched on my own at no cost. These are the three major points grossly misrepresented to me. I did end up securing a position in my field, at a salary that I was happy with - but I did this on my own, not with any assistance from Bernard Haldane. Several individuals that reviewed it criticized the resume I developed at Bernard Haldane. I used the resume I had developed on my own, prior to any visits to Bernard Haldane, to get my current position. CynthiaMount Prospect, Illinois
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