Complaint / Review
Hsn
Ripoff: sells inferior merchandise, then fails to refund $ on return

I have been ripped off. I ordered a ring for my anniversary. It was to have my and my husbands names engraved and next to each name our birthstone. I ordered in July I finally received it Aug 26th.. Long after my anniversary. When I opened the box, I was so upset, they had placed my birthstone next to my husbands name & vice a versa. I promptly filled out the reurn card requesting a refund. Put the box back in the USPS priority envelope and affixed the return address label provided... I then proceeded to the post office and mailed it back the same way it came priority mail... That was Aug 26th... Still today no refund, I have emailed CS 15 times and they keep saying it wasn't received yet... I am livid. They are keeping my money in there bank account all of this time, I am out my money and my anniversary gift. Simply terrible experience..