Usacomplaints.com » Shops, Products, Services » Complaint / Review: Best Buy - Damaged home refuses to pay. #182929

Complaint / Review
Best Buy
Damaged home refuses to pay

You'd think buying a fridge would be easy. At Best Buy, you can forget about it.

My fridge (after only 6 years had died). I had the company that I purchased it from out three times to try and fix it every Saturday (only time I could get appointments). To no avail. Of course, it was past the warranty and that's when the real hassles began.

I decided to not buy another fridge from this large company because the fridge only lasted 6 years and decided to go to Best Buy and try them out. The salesperson was extremely helpful and friendly. I purchased a stainless steel fridge and scheduled them to come out and deliver it the following Saturday (I had already been without a fridge for three weeks. Due to the service appointments. And in the middle of July, no less).

The following Saturday the fridge showed up in an unmarked truck. The two delivery gentlemen were helpful enough and appeared to know what they were doing. They took away the broken fridge and carefully brought in the new fridge and placed it on my wood floor (Swedish finish) in the kitchen. They hooked up the ice maker and pushed the fridge back against the wall. I signed their paperwork confirming that the fridge was delivered and that no "Property/Appliance" appeared to be damaged. I tipped them $20 for a job well done.


Offender: Best Buy

Country: USA   State: Minnesota   City: Richfield
Address: 7601 Penn Ave S

Category: Shops, Products, Services

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