I have been with Ferrellgas for appro. 5 years within the last 9 months they have closed all their local offices, these offices are now used for drivers only.
The price of their propane went to $2.69. I can buy locally at $1.95. We are both seniors with SS as our only income.
With this in mind I wrote to Ferrellgas closing my account explaining my reasons letter dated 01/06/06.
About 3 weeks later a Ferrellgas truck pulls up to deliver propane, I intercepted the driver and explained to that I had closed the account.
In the meantime I had numerous calls to customer service about picking up their gas tank, We agreed that I would call them when I had used the remainder of my fuel in the tank, which amounted to 25 Gal.
On 03/02/06 we arrived back home to find a bill on the front door Ferrellgas had delivered 150 Gal of propane.
I contacted customer service who said they would look into it.
Then I start getting the bills for this fuel.
I contact customer service to request they pick up their tank, they inform me it is going to cost me $0.50 a gal to pump that fuel out before they can collect. This really upset me.
Finally they came and collected the tank 05/18/06 with the 175 gal still in it including my 25 gal which was my property.
Last night at 7 pm I get a phone call from an unlisted number, it was Ferrellgas wanting to know what I am going to do about their bill as it was now 3 months overdue.
If anyone out there is considering using Ferrellgas for their propane, I would advise against it.
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