Usacomplaints.com » Shops, Products, Services » Complaint / Review: Legacy Long Distance - Charged $20.75 for 30 second phone call to my debit card! Ripoff. #169495

Complaint / Review
Legacy Long Distance
Charged $20.75 for 30 second phone call to my debit card! Ripoff

Here is my story to help others be aware of the rip-off that is occuring at pay phones everywhere by Legacy Long Distance.

It was Mother's day, May 14. I stopped at the grocery store on my way to church services and when I got back in my car it wouldn't start. I started looking for my cell phone and realized I had left in on the charger at home. So I started looking for change in my purse to call my husband and could not find any.

I walked to the payphone to figure out what to do. I picked up the reciever and dialed 0 and was told dial 1 for collect call or 2 for credit/debit card. I pushed 2 and was prompted to put in my card # then experiation date then 3 digit security code on the back. As soon as I dialed the last number it started dialing and my husband did not answer, I left a voicemail. The call was probably a total of 30 seconds at the most. I made a total of 4 calls that way and never got through just hung up when voicemail answered. I was never told or promted to hear rates and assumed it would be the usual 50 cents.
The next day I had charges to my bank account from Legacy Long distance 4 for $20.75 each and 4 for $20.00 each. The $20.00 ones were authorizations. The final charges that went through totalled $83.00. What a rip-off!
I called legacy long disctance and was told that was the usual fee for people who didn't have coins available. This is insane and I am going to try to get this on the news so this doesn't happen to other people.

This put my bank account into an overdrawn status and I have incurred over $400 in bank charges because of this company.


Offender: Legacy Long Distance

Country: USA   State: California   City: Cypress
Address: 10833 Valley View St
Phone: 8006700015

Category: Shops, Products, Services

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