As an ex employee I am warning perspective employees or potential customers to beware when they apply for a phone or a job.
The Mobile Solution claims to pay their customers for rebates that they will never receive. They have this insurance protection program against your phone do not sign up its a scam. When I was with the company they called it the phone in the closet.
When you make a cash transactions you can't get your money back right away they will cut you a check that they say takes 7-21 business days to arrive. They is not the case I cant tell you how many times a customer came back to the store looking for their money. If you do an upgrade they will charge you a processing fee (renewal fee) TMobile corp doesn't. They will try to sell you accessories that cost the company $3 for $30.
The Mobile Solution makes promises to employees that they can never live up to. They talk a big game but don't back it up. They will tell you that you will be a manager or a regional manager and keep doing what your doing. The promotion never comes. When you do leave the company all they do is slander your name throw you dirty looks. They will constantly change they pay structure. When hired they tell you will have a weeks vacation at one year of employement this is not correct only "upper management" has vacation time. They expect you to work 9-9 for hardly any pay. They pay minimum wage vs commision. You can find a better job a Mcdonalds. The company is comprised of total morons with no intellectual knowledge and most likely can't even pass a high school exam. They will you curse words to get their point across. Its like working in jail.
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