Complaint / Review
Tmobile
Charged $410 Restocking Fee for Broken Phone Returned by Mail

Tmobile. Number 1 in consumer rip-offs.
Sent back a broken side-kick they stated they have never received it and are charging $410.00 for a restocking fee.

They will not make any kind of payment arrangement i.e. 100.00 per month along with the 160.00 for two phones that is payed every month in a timely fashion. They would not even extend 30 days even though I do not take full responsibility for them not receiving the phone that was placed in their pre-paid envelope and mailed from my place of business. They could not even tell me when they planned on shutting off the phone, just that it would be shortly should they not receive the money. (kind of like blackmail) even if we have a excellent payment history
they have stated there is nothing they can do. This is the most frustrating company I have ever had to deal with. They should and will be reported to every consumer agency I can find.
Thank you