Usacomplaints.com » Shops, Products, Services » Complaint / Review: OnlineInvestigation.net - Poor service and does not honor refund policy. #158386

Complaint / Review
OnlineInvestigation.net
Poor service and does not honor refund policy

In addition to multiple requests for a refund, the referring site does not have a valid email... [email protected]...

Mail Delivery Subsystem to me
More options 10:51 pm (17 minutes ago)

This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

[email protected]

Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 9): 554: Recipient address rejected: Access denied

Original message

Received: by 10.35.99.14 with SMTP id b14mr1874057pym;
Mon, 13 Mar 20:51: 58 -0800 (PST)
Received: by 10.35.28.1 with HTTP; Mon, 13 Mar 20:51: 58 -0800 (PST)
Message-ID:
Date: Mon, 13 Mar 22:51: 58 -0600
From: "x"
To: [email protected]
Subject: Problems
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary=" - =_Part_4779_7655148.1142311918014"

&=_Part_4779_7655148.1142311918014
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I purchased your number one recommended sites' subscription and immediately discovered that it had no relevant information that I was looking for. The very next day I started opening tickets for a refund and have had absolutely

NO RESPONSE from the site. I am very close to reporting all parties to the

Message truncated

Original emails to site for refund...

Subject: Help Posted by x

In your FAQ it is clearly stated:

What if I am not completely satisfied with OnlineInvestigation.net?
If you find that you are not completely satisfied with your OnlineInvestigation.net membership, we offer our members a 100% Money Back Guarantee within 90 Days of your purchase. Any time up to and on this 90th day you can refund your membership purchase and receive 100% of your money back

Delete Post Date: 02-28 6:02pm EST

Subject: Help Posted by x

In your FAQ it is clearly stated:

What if I am not completely satisfied with OnlineInvestigation.net?
If you find that you are not completely satisfied with your OnlineInvestigation.net membership, we offer our members a 100% Money Back Guarantee within 90 Days of your purchase. Any time up to and on this 90th day you can refund your membership purchase and receive 100% of your money back

Delete Post Date: 02-28 6:02pm EST

Subject: Help Posted by x

It's been 5 days since I created a ticket and I have gotten no response. Please send some sort of a response as to your plans of honoring your refund policy else I'll have to escillate the process.
Thanks.

Delete Post Date: 02-28 6:00pm EST

Subject: Original Ticket Posted by x

The original ticket stated:

Hi,
I purchased the subscription tonight and have found the site 100% useless in my case. I am unable to find any pertinent information regarding my addresses or employment and would like to be refunded my fees. I can provide very specific search criteria and non-results if necessary.
Thanks,
x

Date: 02-23 9:01pm EST

Delete Post Date: 02-27 1:52am EST

Subject: Cancell Posted by x

I created a ticket yesterday for a refund and was never emailed the number. I would like a refund due to non-results of any of my searches.

Date: 02-24 8:59pm EST

Jb
Texas
U.S.A.


Offender: OnlineInvestigation.net

Country: USA
Address: 101 Ripoff Lane

Category: Shops, Products, Services

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