Apparently the employees think it is required to shout for personal information such as phone number, last name, address, first name, when a customer walks in. Taken aback, I complied with phone number and last name, but told the employee I don't give out my address.
I had no idea the employee would take offense and refuse to give me the haircut I requested. I noticed she slammed the scissors down twice and spun me in the chair when she had to leave to answer the phone.
After the second time I told her I was sorry she's having a bad day. Then she blurted out, "You had an attitude when you came in by refusing to give information". I told her it wasn't necessary to give an autobiography to get a haircut, and I don't feel obligated to help with their marketing.
She then refused to point the top layer of my hair and argued about how many ways there were to give a haircut. Three times I told her I would like the ends pointed and she argued and refused. Then she pulled the cape off and told me she was done.
Does management know personal info is not required to get a haircut? I suggest everyone use false names, and addresses and phone numbers.
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