Complaint / Review
Pioneer Telephone
Did not accept my payment and then sent me to collections ripoff

Do Not Use Pioneer Telephone. You will not save money and it will cost you 20 times the amount you think you are savings.

1. Had an account with company. They billed my credit card monthly.
2. They did not bill my credit card, I sent them a check.
3. Shows the bill due states my credit card will be billed. Do not remit payment. The same bill also states (page one) past due.
4. Sent payment anyway for balance due of 38.88
5. Post marked 07/09/03 the envelope was returned on 11-25-03 "returned for better address".
6. Received collections notice for an amount way over above what I owed. $144.00
7. Sent letter certified to the collection agency along with letter and a check for 38.88. They ignored me.
8. I have now sent letters to the atty general in California and Maine, letter to the VP of Pioneer Telephone (also the foundert) and CA Utilities commission and Main Utilities commission.

I made every attempt to resolve this issue they were very unreasonable and billed me for monies I do not owe. I do not have any signed agreements with this company I was told it was month to month.

I will keep this site update with the responses for the other organization I wrote letters to.