I was called by a gentleman (actually, he was not a gentleman, but very rude) concerning an old bill of mine from Ameritech (phone company in Indiana)
When he first called, I asked if I could call him back, as his phone call had woke me up. He persisted to continue and discuss the bill, and wouldn't even let me speak. I finally hung up on him and went back to sleep.
A few hours later, he called back saying how it wasn't cool that I hung up on him. I told him that I'll pay the bill when I can afford it. He persisted to interrupt me and got very loud and aggressive, then yelled (yes, he yelled) at me "Pay the bill!".
He then continued to try to out talk me whenever I tried to speak. He asked if I wanted to take care of the bill now, and when I opened my mouth, he kept interrupting me.
This person acted like he was taking this bill personally, which is very unprofessional, in my opinion. He had a very "thug" or "tough guy" attitude on the phone. The kind of attitude someone gets when they are angry enough to fight someone.
He said the bill was 3 years old, which is not possible. I used Ameritech while living in Indiana, but have been in Florida since and have not used Ameritech since leaving Indiana. Which, if the debt is legitimate, would make it 5 years old.
I used Ameritech, but I don't remember leaving an outstanding balance, though I could be wrong.
It seems that this man was trying to scare me into giving him my information. Like most people, I will not give my information to anyone over the telephone... Especially my bank account information.
This company needs to be shut down. I have nothing against collection agencies who do their job in a professional and legal manner, but the tactics this person used are totally uncalled for.
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