I placed an order back on 6/6/05 and was told by Cory Soper that the lead time was 4-6 weeks. After, the 4-6 weeks contacted them to find out the status, Cory indicated 2-3 weeks delays in production. Each time they came up with another excuse when te previous deadline came. The owner is sick, I out of the office sick, the wheels are out at the plater, etc.
I asked them what was going on and he insured me that my wheels were be made. He even provided a picture of the wheels after I asked for a picture proof. When they missed the next deadline I threatened to report them. Cory shortly after that indicates he has decided to resign from company or so he told me. I not sure if he can make his mind whether he was terminated or resigned. Here is copy of of what he sent me;
It's time for a change!
You may know me as the Sales Manager of American Metal Works, but that has changed. I'm sorry to report my resignation from AMW, but I'm on the move.
Over the last year, I was instrumental in AMW's entry into the sportbike market and its explosive growth. The design and quality of the AMW wheels moved the market, but unseen circumstances outside of my control severely stunted production the past several months, which has stunted my growth and effected my ability to provide adiquate customer service.
Thank you for your support.
Sincerely,
Cory Soper, Director of Sales
XSportMarketing.com
He then put me in contact with Ken Morris the owner. Who has made delivary promises and excuses up till 11/30/05. Now everything has gone quiet.
Taking money knowing that orders are not being sent out as promised and knowing other customer problems, in my mind is morally wrong. Even if it was out of he's control, he still took the orders and made promises that he knew he could not keep or were they lies...
I have listed sites that I know Cory has association with
Xsport Marketing, built for speed.Biz, deneendesign, sportbikes.com, Custom Sportbike Concepts and warn anyone doing buisness with these sites as you will be dealing with him.
Joe
North Smithfield, Rhode Island
U.S.A.
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