Complaint / Review
Dish Network
Promotional Activation Fee Never Credited, Then Unauthorized Charge on Second Card

I answered a Dish Network promotional advertisement. I was supposed to get 3 months of service for $19.99, plus a refundable activation fee of $49.99 that was to be credited to my 1st month's bill.

After 1 week of service, I received a bill for $75.35 for 2 months of service. There was no credit of $49.99, plus there were fees added that I didn't ask for.

I immediately called Dish Network which shuffled me around to about 5 different people. I was finally able to get to an account service person (Annette) who offered to take some charges off the bill, but for a one-time only. I cancelled service.

Several days later, there was an unauthorized charge on a different credit card for $153.34.