Before I switched wireless service, I contacted AT&T wireless (who was my current provider at the time) so that I might verify my "Cancellation date" of my "Contract" with AT&T. The individual I spoke with gave me a particular day, so I requested that to be my last day of service with them. I verified it 3 times with the AT&T customer service and they assured me there would not be any cancellation fees, and wished me a good day.
Few weeks later I received a letter from AT&T wireless saying I owed them a cancellation fee of $165.00, because I canceled my service a few days to soon. I have pleaded with AT&T Wireless that this is a mistake, because I verified 3 times with their customer service dept. The end date of my "Contract". They were no help and immediately sent my account to "Palisades Collection" so they could start their harassment process. I have tried to fight them, and have disputed them on my credit report, but have had no change.
I don't owe this "Cancellation Fee" but it is effecting my credit score, and I want this to end. If anyone knows how to help please contact me. Maybe there should be a class action law suit filed against AT&T wireless and Palisades Collection Agency because this BULLING NEED TO STOP!!!
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