I have been leasing merchandise from Aaron's for almost 2-years. Within that two years I sent my 52'inch HDTV in for repair after some problems we were experiencing with it. We waited and paid for five months for merchandise we didn't even have. Finally, I decided I would not pay on any of my other accounts until I have some sort of difinitive answer on what was going on with my TV. It ended up taking a phone call to the corporate office which I had to find on my own because it is apparently against company policy to give that information out. Anyway, after being tired of getting blown off and told we will check into it by the store's manager I cantacted the corporate office. Low and behold they had lost my TV! I had been paying on a TV they couldn't locate and didn't want to tell me they had lost, no loaner TV was even offered until I got corporate invloved. After getting corporate involved the store manager, Robert wanted to get all pushy, telling me to come in and pick ut a new one, problem was I had just had a premature baby and couldn't get in to the store when they wanted me to. So they picked one out for me, and not a new one, a used one. Fine I have still been making my payments until this month, December when I allowed my payments to fall behind for no other reason than being forgetful with all the holiday stuff going on. My family goes out of town and when I get home I have messages from family members and business associates telling me they called them and told them that we owed them money, which is against the federal law! I have previously requested that my accounts be relocated to another store since this store's manager and I have bad blood, and have been denied, so now my friends and family have to be harrassed? I would be stupid not to finish out paying for my lease since I only have four months left to pay on it, but I will not put up with this, I will contact anyone and everyone who will listen to my story in order for it to stop, even if I have to file suit against this company. Beware to those looking to lease from this comapny, it's not oly more expensive to lease/purchase through them, but they also practice illegal and unethical business practices.
0 comments