Usacomplaints.com » Shops, Products, Services » Complaint / Review: Walmart - Online Orders They don t send you the right products, want you to pay postage back to them RIPOFF. #145585

Complaint / Review
Walmart
Online Orders They don't send you the right products, want you to pay postage back to them RIPOFF

Last year I ordered two leap frog games from Walmart.com I received one of the games and not the other one. It took them almost 3 weeks to refund the money on the game I didn't receive.

This year I ordered two pair of dance pants from them both the same size for my grandaughter. They sent me one size I ordered and a way smaller size.

I wrote their customer service and they said "unfortunately at this time the only way to return this item is by mail". Well on the receipt I got with the pants it says you can return items to a Walmart store with original packaging and receipt.

I wrote them back stating that, and that I didn't think it fair that I should have to pay shipping and handling twice; once to get the products originally, and then to ship the one they sent me in error back.

Now I've used walmart.com twice and had bad experiences both times. 2 out of 2 isn't good. Beware if you order online from them!


Offender: Walmart

Country: USA
Site:

Category: Shops, Products, Services

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