I ordered a booty short set & a Halloween costume about 4 weeks ago. The company policy states that all items are guarenteed by Halloween if ordered before the 1st of October. I ordered mine about 2 weeks before the end of September.
They state not to email if it has not been 3 weeks to check on status. Also, they provide no phone number on the website. I emailed numerous time to check on status. Got a response back about 2 weeks ago that they were sending it out and it should be here around the beginning of the week. I have not seen anything.
I have emailed them several times and still have not heard anything. You can not cancell an order, or return (if you return to get store credit). It also states that they will notify you if something is on back order for 3 weeks or more to see if you want to cancel. I still have not gotten back any of my emails.
When i finally got their phone number off this site, I called and it doesn't even let you leave a message, just states to drop them an email. I have a feeling I am not going to get my costume by Halloween, and by now it is too late to purchase elsewhere.
DO NOT GO W / DOXY! There are lot better places out there. They are not worth the hassle.
0 comments