Complaint / Review
SUNCOAST The Store For Movie Lovers
Musicland, Musicland Preferred Subscriber ripoff

I found an unauthorized charge to my bank card in the amount of $34.95. The only information I had to go on was the charge line from my online bank statement "Withdrawal @ TWX* EW ID XXXXXXXXXX 800-854-4082 NY Trace #00000". I put the phone number in 'Good ole' GOOGLE and got a hit on "consumer complaints on Entertainment Weekly Musicland Preferred Subscriber Hotline". I tried the suggestion on the report to call the phone number and press the # button until I got transferd to a real person. It worked. Thanks Anna. After giving my information, name, address, etc. Not very invasive, just enough to correctly identify me, they agreed to refund my money (It takes 72 business hours for a refund). Then they had the gaul to try and sell me a magazine subscription over the phone. I will report back in 72 business hours to report the outcome.