I have made many attempts to pay my charge off, they tell me I have to send them a payment before they will send me a statement, they say they have sent me mail I have never received anything. All I wanted was a bill so I could pay and they wont send me one and they hang up on me when I call and then they overtalk me and tell me that they are marking it as a refusal to pay, which is not the case. I ask to speak with a supervisor and he is even worse.
I have never had to deal with such a thing in my life.
I have written to the Better Business Bureau and the District Attorney in Illinois, also sent an email to Corporate Office and as of yet have not heard anything from any of them, but I will not give up.
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