Usacomplaints.com » Business & Finance » Complaint / Review: Dell Financial Services - Fraud They Never Sent Statement And Want Late Fee Charge Very rude customer service, will not listen, will not let me speak to superviso. #461753

Complaint / Review
Dell Financial Services
Fraud They Never Sent Statement And Want Late Fee Charge Very rude customer service, will not listen, will not let me speak to superviso

Dell Financial Say they sent me a statement dated APr 18, which I never received, I received a call on May 19 th that I have a payment due, So I log in to my online account and see there are 2 statements one from Apr 13 and one May 13 none of which I received at all, I had made a purchase of 69.45 which was due payment in Apr 13 statement, In May they added 11.32 more as it was not paid how will I pay if don't receive any statement from Dell I called and tried to speak to Supervisor but they will say supervisor can not do anything you have to pay every thing I told them I am willing to pay 69.45, I don't want pay late charges as I never received any payment they will not listen

Guys stay away from DFS, never use their services they are rip of, rude customer service


Offender: Dell Financial Services

Country: USA   State: Illinois   City: Carol Stream
Address: P.O. Box 6403

Category: Business & Finance

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