I'd get a phone from worldcom cable support seeking my company. I got the mobile phone present, obtained expenses for 7 months, subsequently no further was getting a statement, i named the organization and required a bill and was informed they'd some payment issues and could be delivering a bill inside a month, i still didn't obtained a bill within the next two months, i named again and may not get thru, after several attemps to obtain through I did so and was informed a bill could be produced. However no statement.
Ultimately in-may i named to cancell the support I had been informed I'd to hold back per week to cancell when my agreement was up. I still hadn't obtained a statement going back 5 weeks of support. I'd difficulty obtaining thru attempting to stop the mobile phone, and was hung-up on often.
In september i finaly received a statement for more than 1,000.00. Our strategy was for 29.99 per month for 180 mi, I'd no idea just how many mi were utilized since I have never received a statement.
Our telephone was subsequently remove august 6. I named to inform them used to do not need the service I needed it terminated in may but couldn't get any aid rescheduling it, I really could not get thru to customer support, so when I did so they stated they'd cancell it.
I continued to get calls and expenses from them and tried serveral time for you to neg funds together. I had been provided various telephone numbers to phone and informed they might not neg the price I'd need to contact another quantity. Lastly i quit. Nowadays i obtained another phone from them, i subsequently attempted again to neg funds with them, i provided them 40 per month for the 10 weeks I'd utilization of the telephone which appeared reasonable in my experience because it was significantly more than my strategy was for, and that I did review my moments. I had been informed one of the most they might neg was 20% that was 950.00 for 10-month of support.
the client service representative explained to contact another quantity to neg the negotiation after I named they stated they'd neg 15%, so when i told them another woman stated 20% that we however was still excessive, the man got off the phone, had another person seriously and inform me he was named to some conference, may I make fee agreement together with her, i told her I had been not making fee plans, I'd spend an overall total of 400.00 today within the phone, the repetition who had been suppost to stay a meeting began to Keep in touch with her after I might hear him.
at this time I've spend hours about the telephone with this specific organization i requested to get a boss and he was exteremely rude and explained easily didn't consider the 15% I'd not be provided another settlement and he'd deliver the statement to some other collection company, and that I might get no negotiation. I told them I had been going thru a breakup, and was attempting to negotiate any expenses up before it turned closing, and he prepared to replicate that I really could neg 15% or overlook it. The corporation was charging me for support used to do not need, didn't send expenses in a regular issue, the emplyee were excessively rude whenever you might contact them.
I had been attempting to be reasonable, and spend my expenses but I can't manage to cover providers used to do not obtain. The organization had payment issues, after which got it on the customer. I'd prefer to starte a-class action suit from this organization for the things they did to a lot of customer.
Teri
philadelpha, Pennsylvania
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