I have had several disputes over a television I was in the process of purchasing from Aaron's Rental and Lease. My television was taken from me for a month for repair and they still wanted me to pay. I had no remote and no features on my television. After complaining several times and having about 3 different repairmen come to repair my TV, I still do not have a working television, and through it all I continued to pay my fees. Finally, the repairmen even refused to fix the problem. After making reports to the corporate office, the BBB and several managers, I still do not have a properly working 60-inch television. On my last payment I refused to pay because my TV was still not repaired. I have men coming to my home attempting to take my TV and constant harassment on the telephone about this final payment, but no one has said anything about repairing my television. Aaron's is not professional, they do not respect their customers and they do not stand by their word. I am still here with my broken TV, and more than likely it will be on my credit report, and I am furious. Something needs to be done about Aaron's ripping people off. The BBB never contacted me back on the matter. I am hoping that somehow we can file a civil suit or something where all the customers of this rip-off company could be satisfied.
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