Complaint / Review
Sears and Roebuck Co
Refrigerator Delivery Delayed Over a Week After Damage

I purchase a refrigerator, a range and a dishwasher from Sears on 3/17/00 and to be deliver on 4/9/00. And I get a call on 4/8/00 at 11:45am Telling me my refrigerator can't be deliver because it got damaged.

Now I have gave my old frig away because I'm thinking I'm going to have my new one the next day now come to find out I'm not going to get my new one until 4/17/00 that's more than a week without a frig.

Now on 4/9/00 I send Sears Customer Relations a E mail and I wrote them a letter Now the thing here is they call me on 4/15/00 at 2:45pm asking what can they do I'v been without refrigerator for a week and they are just getting to me.

Now I know why the company is losing customers. They are not on top of things. This how I feel that I'm being Rip off by this company call Sears, Roebuck and Co.