I am sorry to report that after 4 years as a successful representative with Avon and winning the "Spirit of Avon" award, being in Honor Society, an E-Rep, in Leadership, a Certified Beauty Advisor and #2 in my District in sales last year, I have been "removed" and my account closed by my DM.
I had been thinking of leaving Avon because of all the negitivity and Avon's emphasis and the DM's total focus on recruiting new representatives. I guess my choice in this matter has been taken away from me and my decision made by my DM.
I had a successful downline but was upset to know that I could not pass my group on to another rep or my partner without this rep, by Avon's rules, having to give up her own downline to "buy" mine. Now I fear my downline will drop out without my support and encouragement plus the lack of the same from the District and the DM. Is this the way to nuture new representatives?
This all started when I did a massive return of items that Avon and my DM had encouraged me to stock up on and I had been unable to sell. I know I can say "no" to any offer Avon has and because of this I had already dropped out of the program where they automatically send you the first level of the "special of the moment". But through the years my inventory has been piling up and so looking a head to when I would be dropping out, I did a purge of inventory and loss my instant status like I knew I would.
I have been trying to get Avon to send me my $2800 credit since ever since that return in June. I have been told that in order to get it I have to go inactive. Now isn't that encouraging? Finally, three weeks ago, Customer Service told me, since the amount was so high, I could call my District Manager and she could request that the check be sent to me. This sounded like an easy solution until my e-mails and calls to her went unanswered. I finally e-mailed her again (third try) and asked her to at least reply to me if she had gotten the e-mails and calls and if she would request the check be sent to me.
I got no answer, instead, when I couldn't get into youravon.com and thought there might be a problem, I called Customer Service again and she was the one who finaly told me my account was "removed" and the only way I could be reinstated was to call my District Manager.
Isn't this a friendly way to hear you have "gotten the pink slip"? I told this very understanding person the whole story and she said she would report it to the committee that handles problems at the Morton Grove Branch and I refused but thanked her as I did not want to have anything more to do with the DM. But later when I figured out that I couldn't get into youravon.com and therefore get to my list of customers—now (and always) Avon's property when entered into the website—I called them back and reported my anger and disappointment once again. I am now waiting their call.
It is all double-talk. CS says I am removed and "privileges" such as getting into my customer list in youravon.com (which I have paid for) are no longer allowed. Yet I am also told that I have to wait for three campaigns to become "inactive" to get MY money. I wonder how much interest Avon gets off of
representatives this way? Also wonder how much interest Avon collects when our Leadership checks are late and our money stays in their account a few extra days—take that times the thousands of reps!
Sorry, I'm being as negitive as I claim Avon is and this is the exact reason I was leaving Avon—I didn't like what Avon was allowing me to become. It was unhealthy and to me against my principles. Again, I apologize for this long e-mail but I had to write this down to get it "off my chest" and why I am now no longer one of you.
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