So, I saw an ad in the paper looking for extras and whatnot for stuff and it looked like fun to me, so I called Global Casting and set up an account. When I called, the guy that I talked to was very pleasant and really eager to set me up with an account (well, at least to get my credit card number).
A few days later I got a new job that was going to be taking up a lot of my time and I decided that I didn't want to do it anymore. So I called the number to cancel what I was told was a 30 day trial.
The representative that I spoke to was not only rude, but extremely mean. Whatever reason that I gave him, he would not take and only told me that I was wrong. I argued with him for a long time (although, from what I've read here-it's a good thing they didn't hang up on me) until finally I got so frusterated, I started to cry. To which he told me I was probably faking it.
He finally got fed up and told me he was going to refund my money and that it could take up to 30 days. Well, I just want them to know that I have the credit card company on alert and if I don't get that money back within the 30 day time period, they are going to have more than just me to deal with.
The way I was treated by this company was atrocious! Unsuspecting users beware! They are not as friendly when you want to cancel. Let me tell you, the best way to find out about things is word of mouth and you can bet that I'll be telling everyone I know what happened to me.
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