Ordered 500 ring 14k gold over sterling. Was told gold would never come off. Wife wore ring for 4 days and gold came completely off. Called Diane was told to return which I did. Tracking number from post office stated JTV received on January 18 it is now January 31 no credit to my bank account as off yet. Called and was patched through to Justin in customer service then Walter (800-550-8393) Was given every excuse in the book over 12 day period, was even blamed on bad weather. What can't wire funds because of bad weather. Very poor company.
Please note this warning do not order anything from this company. Every time I see JTV on television I feel sick. Hey Walter, Justin, Diane and everyone else that has lied and put me off or on hold. Thanks for nothing. Shame on you all
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