Category: Security and protection » page 4
Complaints, reviews, scams and fraud reports

Castle Rock Security
Refusal to Cancel

I continue to have the same cancellation problems as listed below. Back in 2007 I sent a letter to cancel service and was told I had 2 years left on my contract. I instructed them to keep the letter to cancel upon completion of my contract (May 2010). I have been trying to get them to cancel ever since. They told me that it ...

Unauthorized charge

Over the internet we signed up for security for our computer with Trend checking our online banking statement we saw that they had charged us the $32 and some odd cents for the security and then scrolled down to see an additional $38. Charge for some ridiculous service we did not authorize. It's pretty bad when you ...

King of Swords
No refund

Despite their claim of "Worldwide Shipping", my order was canceled (even though it is perfectly legal both to buy and own a stun gun in Japan - they are for sale everywhere) and I waited, patiently, for a refund to be issued. None was forthcoming. When some weeks had passed and I had to write to ask where my refund was, I was ...

Norton Anti Virus
Double charge

I show a charge on May 29,2009 from Symantec HP for $59.99, Then again on July 18,2009 from Norton Annual Renewal for $54.99 I cannot seem to contact anyone regarding this double charge, when I call I'm put on hold and left for way too long! ...