Usacomplaints.com » Recreation & Entertainment » Complaint / Review: Nintendo Dsi (download) Center - Neo consoles did not honor 100% risk refund guarantee upon request, no questions asked. #605360

Complaint / Review
Nintendo Dsi (download) Center
Neo consoles did not honor 100% risk refund guarantee upon request, no questions asked

On July! 5 i paid to nintendo dsi center $29 for a 6 month subscription to use the site to download homebrew nintendo dsi games. As soon as my account was created, i logged into the site to proceed to download games only to discover i first had to make another purchase, a R4 card used to download onto than used as a sd card to put in the nintendo system. The card had to be purchased for another website, which they had links to click on. I was not willing to pay any more money, though the card was a small amount, and felt this information pertaining to the card should have been stated on the front (home) page, making it aware to the customer. I than proceeded to request a refund, i click on the "contact us" which was a popup window, tried to sent a email that way, but could not, so i logged out and went to my email to sent one there. As of this present time, i have sent neoconsoles numberous amounts of request via email, have forwarded the originals to them. All of my emails were ignored... Until, i sent one saying i would make a complaint against them, It was only than that they replied saying they would process my refund in 1-3 business days. Today makes the 6 day, i have not recieved a refund back to my credit card, nor recieved a reply for several more emails asking them where is my refund.



0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google