Usacomplaints.com » Recreation & Entertainment » Complaint / Review: Dish Network - Cancellation Fee / Poor Service. #472584

Complaint / Review
Dish Network
Cancellation Fee / Poor Service

I changed from wire to Dish Network in August. They're coupled with Embarq's telephone and online sites. After I put up support I put up car pay in the future right out-of my bill each month. Per monthapproximately later i come home all providers have already been disconected. I named to discover why plus they stated because of non-payment. Aparently they'd no report of my car obligations. These were managing a free-TV to get a year unique.in those days I had been informed since I have had a remove (plus they included on the 40.00 cost) that I'd not have the ability to obtain the free-TV to get a year today.in those days they stated they'd be pleased to set me-up on car funds! In March I shifted and had a need to have my support put up again at my new location. There could be somebody from Embarq visiting connect the telephone and web and somebody from Meal visiting connect the TV. I named on the Friday and Embarq planned ahead out the following Friday. Then they transferred me to Meal to routine. The owner stated they'd a scheduled appointment available for Sunday morning. I stated that could be good. We set it up and he put up. 10 minutes later he called back and stated that they cant ensure it is Sunday they'd need to come Mon between 12 and 2. I discussed that I'd need to organize time-off work-but which was appropriate. Mon at4 pm nevertheless nobody here. I named them-and they stated my visit was planned to get a Friday not really a Mon also it was not for another 14 days! I mentioned you-can't be severe I've obtained each day off-work to hold back for this and also you rescheduled without informing me, and also to allow it to be worse I'd be without television for another 14 days! The "guy" about the telephone stated nicely should you don't maintain this visit 14 days from today then we-don't have a different one to get a week next. At this time I had been getting angry and that I stated I would like to confer with your boss I can't think you're managing a current client in this way. He screamed at me stating that you don't require a boss and hung-up on me. I instantly called back and told the following individual what had simply been believed to me and certainly will you think they did not have an archive that I'd simply named! She explained there have been no records on my consideration which I had a need to maintain the visit. Easily didn't maintain it and terminated there could be an earlier termination charge of 180.00. I waited the two months and held my visit. About the next statement I had been billed for that 3 months I had been without Television. I named and was informed I'd to pay for it... Pro-rated bla bla bla... However they might credit me $10 bucks per month for 5 weeks for my trouble. It's today July and that I haven't observed 1 credit. To create things worse the statement that needs to be only $110.00 per month has ended 190.00. I keep calling questioning and that I obtain the same task... Prorated... Once you spend this statement it'll drop. It never occurs. I've had enough! I named another organization and planned a. I called Meal today to stop. They claim i owe $160.00 termination charge. The termination charge is $10.00 monthly for each month of unfulfilled 24-month agreement. Our measurements state July to July is 10 weeks. That leaves 14 weeks @ $10.00 per month. That'snot $160.00! There have been a lot more issues and telephone calls I've not described below. I told the woman about the telephone I'd spend $500.00 at this time to have reduce them! It's a disgrace that they'll provide such bad customer support and ask you for whatsoever they feel just like getting so when you say enough is sufficient they're permitted to cost more for you really to encourage them to quit! Watch out for Dish Network as well as their bad customer support!


Offender: Dish Network

Country: USA   State: Florida   City: Ocala

Category: Recreation & Entertainment

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google