I contacted Sweetie Pies Petting Zoo and hired them to come and bring two ponnies for my son's first birthday party. They never sent me a written confirmation or anything and I sensed some informality on the company. My mistake not to cancel them...
Checking the weather forecast constantly, I realized there was a strong chance of rain for the day of the party (Saturday), I called them the Tuesday of that week to confirm what their website describes. "They come rain or shine" since they claim they provide tents to assure the success of your event.
The lady reasssured me by saying "we should have a tent in the back of the truck". So I decided not to rent or buy a tent, mistakenly trusting them.
Unfortunately, the weather forecast changed the very last minute and it starting raining 10 minutes before the party started. I had 20 kids included my two in the backyard overexcited in their western hats waiting for the ponnies and this lady showed up with an umbrella, saying "you just have two ponnies, the tents were for the petting zoos".
The kids were soaking wet. We tried so save the situation and try to make the best of it.in the mist of everything I not only dropped and broke my digital camera, I also dropped my one-year old son from the ponny trying to hold the stupid umbrella!!!
To make matters worse, the rain was stronger each minute and after 30 minutes I had to tell her to leave. She charged my husband full price. $175!! Claiming she had told the tent was just for petting zoos...
Do not hire this lady, she is dishonet, informal and a complete liar, not to mention a thief. I sent her an email after the party asking her for $100 refund; I'm still waiting for an answer that will never arrive...
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